Ph.D. alumna Catherine Mata publishes article on the impact of AI chatbot messaging in undergraduate courses
Published in Economics of Education Review
Public Policy alumna Catherine Mata (Ph.D. '22) has coauthored a new article, published in the journal Economics of Education Review. In the article, Dr. Mata and her coauthors examine the use of non-generative AI chatbots to message students enrolled in online undergraduate classes. The study found a positive impact of chatbot communication on student engagemnet and performance.
Posted: August 18, 2026, 1:46 PM