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Job Opportunity at the Laurel Historical Society

Visitor Services Coordinator

Visitor Services Coordinator

The Laurel Historical Society is seeking an individual to assist with managing the open hours at the Laurel Museum and facilitating visitor experiences on-site and online. This position requires the ability of the Coordinator to staff our open hours, Friday through Sunday, 12-4 pm, for a total of 15 hours per week. In addition to this core function, the Coordinator would be responsible for creating fliers and marketing materials, and taking the lead on social media posts, for up to an additional 15 hours per week as needed. Part of these administrative duties can be done remotely.

This entry-level position is ideal for an emerging museum professional, part-time student, retiree, or someone seeking part-time employment in a small museum environment. Spanish language skills are a bonus, in addition to an interest in education.

The primary responsibilities of this position include:

Visitor Services:
-responsible for the opening and closing of the Laurel Museum (using both  
 key and security codes)
-coverage of the front desk and Museum Shop during the open hours
-serve as the point of contact (assess, communicate, and monitor) for the 
 Museum during open hours (Friday-Sunday, 12-4 pm) when other staff is off-
 site.
-actively greet and orient visitors to the exhibit, history of the Museum, and/or history of Laurel
-promote the Laurel Historical Society (our programs, events, and volunteer  
 opportunities, etc.) with visitors
-conduct shop sales using Square and handle cash, credit cards, and checks 
 (and associated paperwork)
-maintain the daily general tidiness of the exhibit, museum shop, and public 
 spaces
-work with staff and volunteers to maintain volunteer schedules and training 
 opportunities
-use Microsoft apps and online tools to create and monitor fliers and social  
 media posts
-post event information to various calendar listings

Administrative Duties:
-monitor phone messages and emails
-support event registration and off-site events (local) as needed
-other duties as assigned by Executive Director

The Laurel Historical Society is a small community museum and archives with a strong volunteer 
corps and active Board of Directors dedicated to preserving and interpreting the history and 
cultural heritage of Laurel, Maryland.

The position reports directly to the Executive Director. This position requires the ability to walk 
up and down two flights of historic winder steps and lift up to 15lbs.

The pay for this position is between $15-17 per hour. To be considered, please email a cover letter 
and resume to resumes@laurelhistoricalsociety.org. This position will be filled as soon as
possible. The deadline to apply is January 20, 2023.

Posted: January 6, 2023, 2:21 PM